Thank you for subscribing to Round Right Farm! This page is intended to provide information about how your Farm Share works. Please read through it and check back for quick reference during the season. Feel free to call or email us with any questions you may have.
The following pickup start times are conservative estimates and are usually slightly later than we will typically be arriving. For more precise delivery info, you can sign up for email and/or text message notifications. Do this on the "Account Info" page when you log into your web account. We will send you an email or text the moment your share arrives.
Please make sure your box is picked up by the end time for your delivery point. All unclaimed veggies are removed at the appointed end time and our hosts can then use them as they see fit.
For the easiest way to make a payment, we recommend using your bank's online bill payment system. This service is free with nearly all banks and will also save you a stamp. Please use your full name as the account number and 145 Dream Field Ln, Terra Alta, WV 26764 as the payment address. You can also send us a check through the mail to the same address. You also have the option of using Paypal to pay by credit card or debit card. Paypal charges 3% for this service, which is why we recommend setting us up in your bank's bill pay system, which is just as convenient as Paypal and also free.
To simplify payment for any al a carte items (bread or cheese) or extra veggies, we establish a web-account for each member. Your web account allows you to receive add-on item without having to make a payment each time. It also allows us to give you credits, coupons or refunds. If you purchase add-ons, we will send you an e-bill you when you owe $100 or at the end of the season, whichever comes first.
If you don't plan to order any extras or take advantage of any specials, your balance will simply remain at $0 the whole season and you will receive the farmer's choice share or an equivalent value of your choice of veggies each week.
The 28 week share includes 4 weeks in the Spring and 4 weeks in the Fall that are not included in the 20 week share. If you have a 20 week share, you can still log in the Spring of Fall and place an al a carte order from the extras we have available. In this case, your web account will be charged for what you order. Without a share, your choices could sometimes be limited, but feel free to login, place an order, and help ensure that no produce goes uneaten.
Bread and Cheese shares allow you to choose one item from our long list of choices each week. Once you make a choice, you will receive that item every week until you choose something different.
If you'd like two loaves of bread, two pieces of cheese or two dozen eggs each week, sign up for two shares during the signup process. Buying a share guarantees that you always receive those additional add-on items with your veggies, even if you don't login that week. Cancelling add-on shares while on vacation is easy. When you use the "Cancel Order" button to cancel your share for the week, your bread, cheese or egg share is automatically refunded in your web account for that week.
We offer home delivery to the Morgantown area for $2.75/delivery or free delivery to our six delivery points (see below). You can change your pickup spot at any time during the season. Wherever you receive your share, you have the option to be notified by email or text message when your box has arrived. You can change your delivery info or sign up for delivery notifications by logging in and visiting the "Account Info" page.
Sometimes, predicting what will be ready for harvest a few days ahead of time can be challenging. We're proud to take your order while it is still growing and gladly accept this challenge because it allows us to offer even fresher produce. In very rare cases, however, we may have to make last minute substitutions to your box choices based on circumstances beyond our control. If you are ever disappointed with the contents of your box, please let us know so that we can remedy the situation.
We offer home delivery to the Morgantown area and some Cheat Lake addresses. Many members find that the $2.75 delivery charge is worth the savings in pickup time and gas. To sign up, simply email us your address, letting us know you'd like to have the option of home delivery. Once we have approved the address, it will then appear in the drop down menu that allows you to select your delivery point. Your produce is delivered to your home in a gray bin. On delivery days, please set the previous bin and lid in a visible location so we can pick it up. We appreciate if the bin is returned clean, dry and free of vegetable remnants. This greatly facilitates its cleaning for reuse.